1. Introduction
This Privacy Policy explains how Uptown Portal LLC, a Florida limited liability company doing business as BudgetRelio, collects, uses, and protects information when you visit budgetrelio.com, contact us, create an account, or use BudgetRelio.
2. Information We Collect
We collect the information needed to create accounts, provide support, process subscriptions, understand website traffic, and keep BudgetRelio secure, including:
- Account information, such as your name, email address, login method, and workspace name.
- Billing information, such as your plan, subscription status, renewal date, and limited billing records. Payments are processed by Stripe, and BudgetRelio does not store full credit card numbers.
- Support information, such as messages you send through our contact form or by email.
- Analytics information, such as pages visited, referring pages, approximate location, browser, device type, and interactions with the website. We use Google Analytics only if analytics cookies are accepted where consent is required.
- Technical information, such as basic log, device, browser, session, and usage information needed to operate, secure, and improve the service.
3. How We Use Information
We use the collected information to:
- provide and operate BudgetRelio
- create and manage accounts and workspaces
- process billing and subscription status through Stripe
- respond to support requests
- send service-related messages
- maintain security and prevent misuse
- improve the website and service
- comply with legal obligations
4. Email Communications
We may send service-related emails about your account, subscription, trial, security, support requests, or important product updates. If we send marketing emails, you can unsubscribe using the link in the email or by contacting support@budgetrelio.com.
6. Stripe and Payment Processing
All paid transactions and billing cycles are processed securely through Stripe. BudgetRelio does not collect, store, or have direct access to full credit card numbers.
Stripe operates in accordance with its own privacy policy and terms. We synchronize subscription states through secure webhooks, saving limited subscription metadata such as status, customer identifier, plan, billing interval, and renewal timestamps to authorize account levels.
7. Google Login and Third-Party Services
If you sign in or link your account using Google OAuth, Google shares limited profile information (such as your verified email address and name) with us to authenticate and create your account. We use this information only to authenticate your login and create or secure your account.
9. Data Retention
If your account is canceled or becomes inactive, we may retain account records as needed to provide support, meet legal or tax obligations, prevent abuse, and maintain security. You may contact us to request deletion of personal information, subject to legal or business recordkeeping requirements.
10. Security Safeguards
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, service, or method of transmission or storage is completely secure. We cannot guarantee absolute security.
11. Your Rights and Choices
You can access, correct, or delete your account information through the Profile and Workspace settings inside the application. You can request help, request a copy of certain personal information, or submit a deletion request by contacting us at support@budgetrelio.com.
12. Children’s Privacy
BudgetRelio is built for campaign marketers, teams, and business owners. We do not knowingly collect personal data from children under the age of 13.
13. Third-Party Links
Our website may contain links to external sites (such as Stripe Checkout or support resources). We are not responsible for the privacy practices, content, or terms of third-party domains.
14. Policy Changes
We may revise this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date. Your continued use of the service constitutes acceptance of the modified policy.